Customer Guarantee & Product Policy

Customer Guarantee & Product Policy

Welcome to Dave's Creations!

At Dave’s Creations, we take pride in the quality and craftsmanship of our products. Our goal is to ensure you are completely satisfied with your purchase. To demonstrate our commitment to excellence, we provide the following guarantees and policies:

1. Quality Guarantee

- Craftsmanship: Every product is handcrafted with the highest standards of workmanship.

- Material Integrity: We use only high-quality materials that are designed to last.

2. Return Policy

- 30-Day Satisfaction Guarantee: If you are not completely satisfied with your purchase, you may return it within 30 days for a full refund or exchange. Items must be in their original condition and packaging.

- Custom Orders: Custom or personalized orders can only be returned if they arrive damaged. These items are not otherwise eligible for return.

3. Delivery and Assembly

- Free Local Delivery: We offer free delivery within a 30-kiliometer radius of our shop for any purchase over $500. For deliveries outside this radius, additional charges may apply.

4. Support and Service

- Customer Support: Our customer support team is available to assist you with any questions or concerns. Please contact us during business hours for prompt and friendly service.

Contact Us

- Business Hours: Mon - Fri, 9am - 5pm

- Email: www.davescreationswoodshop@gmail.com 

Thank you for choosing Dave’s Creations. We look forward to providing you with furniture that you will love for years to come!